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Master Terms of Service

Last Updated: April 1, 2026

These Terms of Service (the “Terms” or the “Master Terms”) are a legal contract between Takeda Pharmaceuticals U.S.A., Inc. and its affiliates, (collectively, “Takeda,” “Company,” “we,” or “us”) and “you” (“your,” or “User”). These Terms explain how you are permitted to use the services provided by and through Takeda's digital properties, including websites, mobile or desksite applications, portals, chatbots, and clinical decision support tools (all of these virtual properties and software applications, collectively, the “Site”). These Terms also govern your use of all the text, data, information, software, analytics, graphics, proprietary content and more (all of which we refer to as “Materials”) that we and/or our affiliates may make available to you, as well as any services we may provide through the Site. Collectively, the Site, the Materials, and the services provided by the Company are referred herein to as the “Services”.

IMPORTANT – PLEASE READ CAREFULLY. BY AGREEING TO THESE TERMS, OR BY ACCESSING, REGISTERING IN, OPENING OR LINKING AN ACCOUNT, MAKING PURCHASES, DOWNLOADING OR USING OUR APPLICATIONS, PROVIDING INFORMATION THROUGH OR GENERALLY USING THE SERVICES, YOU INDICATE THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SERVICES OR ANY MATERIALS OR CONTENT CONTAINED THEREIN OR PROVIDE US WITH ANY INFORMATION ABOUT YOU.

These Terms contain a dispute resolution and arbitration provision (See Section 16), including a class action waiver that affects your rights. Depending on your jurisdiction, this section may not apply to you.

 

Table of Contents
Modifications and Additional TermsIntellectual Property Ownership
PrivacyIntellectual Property Infringement
Contractual RelationshipDisclaimers of Warranty
The Services and License to Use ThemLimitation of Liability
Registration and AccountsIndemnity
Product-Related Information, Intended Purpose, and GeneralGoverning Law, Dispute Resolution and Arbitration; Class Action
DisclaimersWaiver
AI FeaturesElectronic Communications
Acceptable Use PolicyConsumer Notice
User Inputs, Communications, and FeedbackGeneral
Third-Party Links and Third-Party ServicesContact Us

 

1. MODIFICATIONS AND ADDITIONAL TERMS.

(a) Changes to these Terms. Company can change, update, add or remove provisions of these Terms at any time by posting the updated Terms on the Site and by providing a notice on the Services. If you do not agree with any of the updated Terms, you must stop using the Services. Continued use of the Services following notice of any such modifications indicates your acknowledgement and agreement to be bound by the modifications. Unless otherwise required by law, the updated Terms are effective as of the day of posting.

(b) Changes to the Services. Company may make changes to the Services at any time, without notice to you. If you object to any changes to the Services, your sole recourse will be to cease using the Services. Continued use of the Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as modified. We also reserve the right to discontinue or suspend the Services, or any component, features or functionalities thereof, at our discretion, and at any time without notice to you. We will not be liable to you or any third-party should we exercise our right to modify, suspend, or discontinue the Services.

(c) Additional Terms. Certain features of the Services may be subject to additional legal terms of use, Product-specific schedules, or jurisdictional riders (“Additional Terms”), which shall be provided to you at the moment you choose to use such Products, features or services. By using such Products, features, or any part thereof, you agree to be bound by the Additional Terms applicable to such Products or features. In the event of any conflict, the order of precedence shall be: (i) jurisdictional riders, (ii) Additional Terms (including any applicable Product Schedules); and (iii) these Master Terms.

2. PRIVACY.

Please review our privacy notice (the “Privacy Notice”) and our cookie policy, which explain how we use information that you submit to the Company. The Privacy Notice is hereby incorporated by reference.

Product-specific data processing details, including the collection and use of personal data in connection with a particular Services, are described in the applicable Additional Terms.

3. CONTRACTUAL RELATIONSHIP.

By using the Services, you represent that you are at least eighteen (18) years of age, or that you are the age of majority in your jurisdiction, and lawfully able to enter into contracts. If you are under 18 years of age or not legally able to enter into contracts in your place of residence, you must have the permission of your parents or legal guardians to use the Services.

If you are entering into these Terms on behalf of a business entity or organization, you represent and warrant that you have the legal authority and capacity to bind such business entity or organization. If you are not authorized nor deemed by law to have such authority, you assume sole personal liability for the obligations set out in these Terms.

Your access to and use of the Services is subject to your continued compliance with these Terms and all applicable laws. If you breach these Terms, your right to access and use the Services will terminate immediately, without any further action by Company.

4. THE SERVICES AND LICENSE TO USE THEM.

The Services include Takeda's digital properties through which you may access health-related information, information about disease and/or general treatment information offered for informational purposes, clinical trial transparency resources, clinical decision support tools, mobile or desksite applications, and related functionalities (collectively, “Products”). These Terms apply to all users of the Services, including visitors, guests, and registered users. The Services is licensed, not sold, to you.

Subject to your agreement, and continuing compliance with these Terms, Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to use the Services solely for your own individual, non-commercial purposes only. You agree not to use the Services for any other purpose.

All rights not expressly granted to you in these Terms are reserved and retained by Company and its licensors. The licenses granted by Company terminate if you do not comply with these Terms.

By using the Services, you represent that you are not a person barred from using the Services under the laws, rules and regulations of the United States of America, your place of residence, or any other applicable jurisdiction. No other rights, assignment, licenses or legal relationship of any nature, including, but not limited to, agency, partnership, joint-venture, employer-employee, franchisor-franchisee or otherwise, either express or implied, are created through your use of the Services unless expressly set forth in these Terms.

5. REGISTRATION AND ACCOUNTS.

(a) Visitors and Registered Users. Visitors and guests may browse certain portions of the Site in accordance with these Terms, but may not have full access to all portions of the Services without first becoming registered users. In order to access certain features of the Services, you may be required to register an account with us or on a third-party platform(s) authorized by us (such as Google+, or other similar platform) (your “Account”). Please refer to our Privacy Notice for more details about submitting information to us.

(b) Registration Data. In registering for the Services, you agree to (i) provide true, accurate, current, and complete information about yourself as prompted by the Services’ registration form (the “Registration Data”); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Company has reasonable grounds to suspect such, Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof). You are responsible for all activities that occur under your Account and agree to notify Company immediately of any unauthorized use of your password or any other breach of security.

(c) Account Management. You agree not to create an Account using a false identity or information, to use or have more than one Account in the Services, or to register for an Account on behalf of an individual other than yourself without authorization. Company reserves the right to remove or reclaim any usernames at any time and for any reason. You agree not to create an Account or use the Services if you have been previously removed or banned by Company.

6. PRODUCT-RELATED INFORMATION, INTENDED PURPOSE, AND GENERAL DISCLAIMERS

Availability of certain Services may be limited based on user type, such as healthcare professional or donor status, and may be subject to additional qualification requirements. Because regulatory standards vary by country, information on the Site may relate to products that are not available in the country where you are located, that are sold under different trademarks or brand names, or that are authorized for different indications or subject to different restrictions. Content on the Site should not be interpreted as an offer or promotion of any product or use that is not permitted under the laws of the country in which you are located. For accurate and complete product information, including approved or cleared indications for use, please consult the prescribing information or other approved labeling applicable in your country.

The Services are intended for informational purposes only. The information provided or generated by the Services does not constitute medical advice and it is not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease or other conditions unless expressly stated otherwise. The Services is not a substitute for professional healthcare guidance. Please contact your healthcare provider directly with any questions related to any personal health concern or condition. Do not make any changes to your treatment plan, diet, or exercise program based on information received from the Services without first consulting with your treating healthcare provider. Do not delay care based on any information received from the Services.

DO NOT USE THE SERVICES IN THE EVENT OF AN EMERGENCY. If you are experiencing a medical emergency, immediately call the emergency services available in your region.

7. AI FEATURES.

Certain offerings of the Services may use features, functionalities, or components of artificial intelligence technologies, including machine learning, deep learning, and other generative artificial intelligence technologies (“AI Features”). Takeda does not guarantee the accuracy, completeness, or timeliness of the output generated by AI Features. Due to the nature of AI, the output generated may not be unique across users, and the AI Features may generate unanticipated errors, or return the same or similar output to other users. Responses provided by AI Features may be subject to change due to updates in underlying models, data, modifications to external sources, or evolving regulations. AI Features may, at times, provide information that is inaccurate or incomplete. YOU SHOULD NOT RELY ON INFORMATION PROVIDED BY AI FEATURES WITHOUT INDEPENDENTLY VERIFYING THE RESPONSES. Product-specific AI instructions are set forth in the applicable Additional Terms.

Certain Services may generate, display, or incorporate content created through artificial intelligence technologies, including text, images, graphics, audio, video, or other media (collectively, "AI-Generated Content"). You acknowledge and agree that: (a) AI-Generated Content may contain errors, inaccuracies, or depictions of scenes, persons, or events that do not exist or did not occur, and Company makes no warranties regarding its accuracy, authenticity, or truthfulness; (b) AI-Generated Content may reflect biases or include unexpected or objectionable material despite reasonable safeguards; (c) Company does not warrant that AI-Generated Content is original or non-infringing, and you assume all risk regarding intellectual property compliance; (d) AI-Generated Content does not constitute professional advice and should not substitute consultation with qualified professionals; (e) AI-Generated Content may not be unique and may be similar to content provided to other users; (f) AI-Generated Content may be provided without human review, and you are responsible for verifying such content before reliance or distribution; and (g) you agree not to remove any labels identifying content as AI-generated and to comply with applicable disclosure requirements

8. ACCEPTABLE USE POLICY.

You must not use the Services in any way that violates applicable laws or these Terms. Prohibited actions include, but are not limited to:

  • Breaking any law or regulation
  • Harassing, stalking, or harming others
  • Impersonating others or misrepresenting your identity
  • Copying, distributing, or exploiting Services’ content or Materials without permission
  • Circumventing security or access controls
  • Removing or bypassing copyright, trademark, or other content protection measures on the Services.
  • Using automated systems (e.g., bots, spiders) to access the Services or imposing (as determined in our sole discretion) an unreasonable or disproportionately large load on our infrastructure
  • Introducing malware or interfering with Services operations
  • Mirroring, framing, scraping, deep linking, or accessing Services content by unauthorized means
  • Collecting personal information or using the Services for commercial solicitation without consent
  • Reverse engineering, attempt to access the source code, or creating derivative works from the Services
  • Posting unlawful, offensive, defamatory, intimidating, illegal, discriminatory, obscene, or harmful content
  • Infringing on the intellectual property or other rights of a third party
  • Using the Services to violate anyone’s legal rights, promote illegal activity, or expose anyone to legal liability
  • Engaging in spam, scams, unauthorized promotions, unlawful contests, lotteries, gambling or pyramid schemes
  • Harming or exploiting children; or
  • Any other objectionable conduct as determined by Company

You are responsible for any violations of these Terms. We reserve the right, but do not assume the obligation, to investigate and act on any violation of these Terms or misuse of the Services. We may monitor all prohibited actions, investigate, and/or take appropriate action at our sole discretion against you, including suspending or terminating your Account, taking legal action, or reporting you to authorities. TAKEDA COOPERATES WITH LAW ENFORCEMENT and may share your information as needed to protect its rights, enforce these Terms, or comply with applicable law.

9. USER INPUTS, COMMUNICATIONS, AND FEEDBACK.

(a) Non-Confidential Submissions. Except for transmissions covered by our Privacy Notice or made by healthcare professionals pursuant to applicable laws, regulations, and codes, any communication you submit to the Services or otherwise to Takeda shall be deemed non-confidential and non-proprietary. To comply with obligations under applicable laws, Takeda may contact you or report certain information to governmental authorities. You are solely responsible for the accuracy, legality, and appropriateness of your submissions.

(b) Data Collection, Use and Restrictions. Do not enter any personal information or data you are not authorized to share into the Services. You are responsible for obtaining any required consent(s) prior to submitting any personal information or data into the Services or to Takeda.

Certain Products or services offered through our Services may collect, process, or otherwise use data related to your health, wellness, or medical history ("Health-Related Data"). This Health-Related Data may include, without limitation, information provided by you in response to health questionnaires, intake forms, or similar instruments presented during or in connection with our Products, including during registration or onboarding process. For the avoidance of doubt, any Health-Related Data you provide through such questionnaires or forms — even if presented at or around the time of Account registration — shall not be considered part of your basic Registration Data and shall be governed separately as set forth herein. The collection, use, disclosure, and retention of Health-Related Data is subject to the Additional Terms to the specific Product or service through which such data is collected. To the extent that the collection or processing of Health-Related Data is not already addressed by our Privacy Notice, such Additional Terms will describe in detail the purposes for which your Health-Related Data may be used, the categories of third parties with whom it may be shared, and any rights you may have with respect to such data. You should review the applicable Additional Terms and our Privacy Notice carefully before providing any Health-Related Data through our Products or Services. By using any Product or service that collects Health-Related Data, you acknowledge and agree that (a) you have had the opportunity to review the applicable Additional Terms and Privacy Notice, (b) you understand that Health-Related Data may be subject to different or supplemental protections under applicable law, and (c) you consent to the collection, use, and disclosure of your Health-Related Data in accordance with such Additional Terms and Privacy Notice.

Subject to these Terms, you hereby grant Company a non-exclusive, royalty-free, worldwide license to collect, use, store, process, analyze, and disclose your Health-Related Data for the purposes described in the applicable Additional Terms and Privacy Notice. This license includes, without limitation, the right to use Health-Related Data to provide and improve the Products and Services you have requested, to personalize your experience, to conduct research and analytics (in anonymized, de-identified, or aggregated form where appropriate), and to fulfill any legal or regulatory obligations. The foregoing license shall remain in effect for so long as Company retains your Health-Related Data in accordance with its data retention policies and applicable law. Nothing in this section shall be construed to limit any rights or obligations set forth in the applicable Additional Terms or Privacy Notice.

(c) User (Patient)-Healthcare Professional Communications. Certain Services may enable or facilitate communications between users (including patients and caregivers) and healthcare professionals ("HCP Communication Features"). If you use any HCP Communication Features, you acknowledge and agree that such features are subject to additional terms and conditions set forth in the applicable Additional Terms for those Services. Such Additional Terms may address, among other things: (a) the nature and scope of communications permitted through the Services; (b) the responsibilities of users and healthcare professionals with respect to such communications; (c) limitations on the types of medical advice, diagnoses, or treatment recommendations that may be provided through the Services; (d) privacy and confidentiality obligations applicable to such communications; and (e) any applicable regulatory or professional requirements governing healthcare professional communications. You must review and accept the applicable Additional Terms before using any HCP Communication Features. Company does not practice medicine, and the availability of HCP Communication Features does not create a physician-patient relationship between you and Company.

(d) Health Information Technology Disclaimer. The Services are not intended to serve as, and shall not be construed as: (a) a personal health record as defined under applicable federal or state law; (b) a health information network or health information exchange; (c) certified health information technology under the 21st Century Cures Act, the Health Information Technology for Economic and Clinical Health (HITECH) Act, or any similar federal, state, or foreign law or regulation; or (d) an electronic health record ("EHR") or electronic medical record ("EMR") system. The Services do not produce, generate, maintain, or store EHRs or EMRs on behalf of any user, healthcare provider, or healthcare organization. Any health-related information collected, processed, or displayed through the Services is provided for informational purposes only and is not intended to replace or substitute for official medical records maintained by your healthcare providers. You are solely responsible for maintaining your own health records and for ensuring that your healthcare providers have access to accurate and complete medical information. Company expressly disclaims any obligation to comply with requirements applicable to personal health records, health information exchanges, certified health information technology, or EHR/EMR systems under applicable law.

(e) Feedback. Any comments, suggestions, or materials you provide to us about the Services (“Feedback”) are considered non-confidential and non-proprietary. You assign all rights in your Feedback to Takeda, and Takeda may use it for any purpose without attribution or compensation. If assignment is not allowed by law, you grant Takeda an exclusive, worldwide, royalty-free license to use your Feedback. Takeda is not required to use or display any Feedback you provide.

Takeda may restrict access, prevent use, or remove any information, data, and content communicated to the Services at any moment, particularly in response to any breach of these Terms. Takeda provides no guarantee for the uninterrupted accessibility of the Services.

10. THIRD-PARTY LINKS AND THIRD-PARTY SERVICES.

The Services may contain links or references to other internet sites or third-party services maintained by third parties over which Takeda has no control. Such links are provided merely as a convenience. YOUR RELATIONSHIP WITH THESE THIRD-PARTY PROVIDERS IS GOVERNED SOLELY BY YOUR AGREEMENTS WITH THEM, AND TAKEDA IS NOT RESPONSIBLE FOR ANY INFORMATION THEY SHARE WITH US OR FOR ANY ISSUES ARISING FROM YOUR USE OF THOSE SITES OR SERVICES. Takeda makes no warranties or representations of any kind as to the truthfulness, accuracy, currency, or completeness of any information contained on or in compliance with applicable law by such third-party sites and assumes no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third-party links does not imply any endorsement or recommendation by Takeda. Specific third-party services provisions may be set forth in the applicable Additional Terms. In the event of any conflict between these Terms and any third-party terms, the third-party terms shall control for purposes of the third-party services or offerings.

11. INTELLECTUAL PROPERTY OWNERSHIP.

The Services and all content, features, and functionality-including text, graphics, software, images, audio, video, data, and design-are the exclusive property of Takeda or its licensors and are protected by intellectual property laws (U.S. and international). You receive no rights to the Services or their Materials except as expressly granted in these Terms. All rights not expressly granted are reserved. Any unauthorized use may violate these Terms and applicable laws. “Materials” include all information and content on the Services, including their look and feel.

Takeda does not claim or represent ownership of any user-generated content you may submit through the Services, except as otherwise provided in these Terms.

12. INTELLECTUAL PROPERTY INFRINGEMENT

We respect the intellectual property rights of others and expect you to do the same. Accordingly, we have a policy of removing any content that violates intellectual property rights of others, suspending access to these Services (or any portion thereof) to any user who uses these Services in violation of someone’s intellectual property rights, and/or terminating in appropriate circumstances the account of any user who uses the these Services in violation of someone’s intellectual property rights.

Termination of Repeat Infringers

We reserve the right, in Our sole discretion, to terminate the account or access of any user of these Services who is the subject of repeated DMCA or other infringement notifications.

13. DISCLAIMER OF WARRANTIES.

You use the Services at your own risk. THE SERVICES IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SATISFACTORY QUALITY, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. COMPANY DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES; THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT ALL DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE MAKE NO GUARANTEES ABOUT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY MATERIALS OR CONTENT, OR ABOUT THE RESULTS FROM USING THE SERVICES. WE MAY REMOVE CONTENT OR MATERIALS AT ANY TIME WITHOUT NOTICE AND ARE NOT LIABLE FOR ANY SUCH REMOVAL. WE DO NOT GUARANTEE CONTINUOUS OR SECURE ACCESS TO THE SERVICES.

Product-specific warranty qualifications are set forth in the applicable Additional Terms.

14. LIMITATION OF LIABILITY.

COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, REMOTE OR OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUES, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED ANY AMOUNTS YOU PAID TO COMPANY. THE LIMITATIONS OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND YOU.

If applicable law does not allow us to disclaim certain warranties or limit our liability as stated in these Terms, our responsibility will be limited to the minimum extent permitted by law. Nothing in these Terms affects your legal rights as a consumer or excludes or limits any liability that cannot be legally excluded or limited.

15. INDEMNITY.

You agree to indemnify and hold harmless Company and its affiliates, officers, employees, agents, partners, and licensors from any losses, costs, liabilities, or expenses (including reasonable attorneys’ fees) arising from: (a) your use or inability to use the Services; (b) your violation of these Terms; (c) your violation of others’ rights; or (d) your violation of any laws or regulations. Company may, at its own expense, assume exclusive defense of any matter you must indemnify, and you agree to cooperate. These obligations survive termination of your Account or these Terms.

16. GOVERNING LAW, DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER.

Please read this carefully. If you are a resident of the United States of America, this affects your rights. Otherwise, this Section applies to the extent applicable in your jurisdiction.

(a) Applicable Law. In you reside in the Americas, these Terms will be subject to and construed in accordance with the laws of the State of Massachusetts, United States of America, excluding its rules regarding conflicts of law. You agree that any claim or dispute you may have against Company must be resolved exclusively by a state or federal court located in the State of Massachusetts, except as prohibited by law, as otherwise agreed by the parties or as described in the Arbitration subsection below. You agree to submit to the personal jurisdiction of the courts located in State of Massachusetts for the purpose of litigating all such claims or disputes.

Country-specific Jurisdictional Riders may override the foregoing for consumer or regulatory reasons.

(b) Dispute Resolution. Before either party may seek arbitration as provided below, the party must first send to the other party a written notice of dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. After the Notice is received, you and Company may attempt to resolve the claim or dispute informally. If you and Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding as provided below.

(c) Arbitration. You agree that, to the extent that the Law permits, Company may elect to resolve the dispute in a cost-effective manner through binding arbitration (including non-appearance-based arbitration), except that you may assert claims in small claims court if your claims qualify. You have the right to opt-out of this provision, which means you would retain your right to litigate your disputes in a court, either before a judge or, if applicable, a jury. You must opt-out of these arbitration procedures within 30 days from the date that you first consent to these Terms (the “Opt-Out Deadline”). You may opt out of this provision by mailing written notification to Takeda Pharmaceuticals U.S.A., Inc., Attn. Legal, 500 Kendall Street, Cambridge, MA 02142, United States Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with Company through arbitration. Your decision to opt-out of this Arbitration provision will have no adverse effect on your relationship with Company. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court. In the event Company elects arbitration, you hereby agree to move any claims to the exclusive jurisdiction of an arbitration procedure, which shall be initiated through the American Arbitration Association or another established alternative dispute resolution provider (collectively, “ADR”) chosen by Company. The ADR provider and the parties must comply with the following rules: (i) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (ii) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties, in which case the location of the arbitration shall be the State of Massachusetts, and (iii) the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Arbitration expressly excludes claims for injunctive or other equitable relief. The U.S. Federal Arbitration Act and U.S. federal arbitration law apply to these Terms.

(d) Claims outside arbitration. Notwithstanding the foregoing, any dispute arising under these Terms regarding the scope or validity of Company’s Intellectual Property Rights, if not resolved informally, (i) shall be interpreted solely under the laws of Massachusetts, USA; and (ii) shall be finally resolved exclusively in the courts located within Massachusetts, USA, and you hereby consent to the personal jurisdiction of such courts. Notwithstanding the foregoing, nothing in these Terms shall limit a party’s right to seek immediate injunctive relief, at any time and without first resorting to informal procedures or arbitration, in any court of competent jurisdiction to stop or prevent a breach of these Terms or an infringement of Company’s Intellectual Property Rights.

(e) Waiver of Jury Trial. EXCEPT AS PROHIBITED BY LAW, YOU HEREBY WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. In the event any litigation should arise between you and Company in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

(f) Waiver of Class or Consolidated Actions. EXCEPT AS PROHIBITED BY LAW, ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THESE TERMS MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER. TO THE EXTENT THAT THE LAW PERMITS, EACH PARTY WAIVES THE RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM OR DISPUTE AS A CLASS ACTION, EITHER AS A MEMBER OF A CLASS OR AS A REPRESENTATIVE.

17. ELECTRONIC COMMUNICATIONS

When you interact with the Company — such as by visiting the website, sending emails, or using the Services —you agree to communicate electronically. This includes receiving emails from the Company or seeing notices posted on the website. By doing this, you (1) agree to get communications from the Company electronically, and (2) accept that all agreements, notices, and other messages sent electronically have the same legal effect as if they were in writing. This does not affect any legal rights you have by law. If the Company asks for your email address, you must give them your current and correct email. If the last email address you gave is not valid or cannot receive messages, the Company’s attempt to send you an email will still count as proper notice. The Company is not responsible if you do not receive emails because of filters or blocks set up by you, your network, or your email provider.

18. CONSUMER NOTICE.

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Services is provided by Takeda Pharmaceuticals U.S.A., Inc. If you have a question or complaint regarding the Services, please contact Company’s Customer Service at www.takeda.com/contact-us/. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.

19. GENERAL.

These Master Terms together with our Privacy Notice, and any Additional Terms, constitute the entire agreement between you and Company regarding your use of our Services and supersede and replace any prior written or oral agreements regarding the foregoing. Our failure to exercise or enforce any right or provision in these Terms shall not operate as a waiver of such right or provision. If any provision of the Terms is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions. Neither the rights nor obligations arising under these Terms are assignable by you. Any such attempted assignment or transfer shall be void and without effect. We may assign these Terms without restriction.

20. CONTACT US.

If you have any questions about these Terms or otherwise need to contact Takeda, you may reach us at www.takeda.com/contact-us/

©2026 Takeda Pharmaceuticals U.S.A., Inc. All rights reserved.

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